Shipping Times
Ready to ship products are mailed in 1 to 3 business day. Made to order products are mailed in 3 to 5 business days. In addition to the processing time, shipping with USPS US Domestic First Class shipping is approximately 3 to 5 business day and US Priority shipping is approximately 1-4 business days. UPS options available. Delays may happen due to covid, employee shortages, weather, etc. Returns due to shipping delays (which are out of our control) are not accepted. we are not responsible for USPS, UPS, Fedex, DHL, etc delays and will not reimburse if your purchase does not arrive in time. Customs fees are not included for international order.
Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund (for International shipping only).
Training Tutorials Return Policy
Due to the digital nature of the Training Tutorials all sales are final.
Contact Us
If you have any questions on how to return your item to us, contact us at support@theswaddlepro.com
